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November 1, 2009

American Heritage FCU Opts For Account Opening Solution From uMonitor

To achieve efficiency while providing flexible product offerings tailored to fit its members

By CBR Staff Writer

uMonitor, a financial solution services provider, has announced that Pennsylvania-based American Heritage Federal Credit Union, has selected its account opening and funding solution with a fully automated switch kit, uOpen & uFund – Total Solution.

The credit union intends to achieve efficiency while providing flexible product offerings tailored to fit its membership profile. This deployment for deposit and loan accounts include full integration into American Heritage FCU’s internal and external systems for identity authentication, compliance, cross selling and up selling, loan decisioning, check ordering, funding and credit card processing.

uOpen & uFund streamlines the account opening and funding process for a unified experience across all channels online and offers 24/7 access to the credit union’s checking, savings, money market and CD products. It also adds diverse funding options. Additionally, members can also make loan applications and acquire gap insurance in the same transaction.

American Heritage FCU will integrate uOpen & uFund with its Symitar core platform, APPRO loan origination system and CUNA LOANLINER platform. By integrating into ID verification and ID authentication services from Qualifile in real time, the credit union is likely to create a uniform process to meet all regulation and compliance standards.

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Kevin Tressel, vice president of information services at American Heritage FCU, said: “While many consumers are re-evaluating their current financial institutions, now is the time for us to invest in new technologies and not only improve our online offerings, but also streamline our member on-boarding processes across all channels.”

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