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October 15, 2012

Amazon to offer Kindle users e-book refunds

Customers who have purchased e-books between April 2010 and May 2012 were entitled for credits of 30 cents to $1.32 for certain e-books

By CBR Staff Writer

Amazon is planning to offer its Kindle e-readers with refunds on earlier e-book purchases under a federal legal resolution with publishers.

According to the firm, customers who have purchased e-books between April 2010 and May 2012 are entitled to receive between 30 cents to $1.32 for certain e-books.

Amazon told customers in emails: "We think these settlements are a big win for customers and look forward to lowering prices on more Kindle books in the future."

The books must have been published by three publishers including HarperCollins Publishers, Simon & Schuster and Hachette Book Group that have agreed to resolve a lawsuit which had claimed them of escalating prices of e-books.

The settlements follows claiming of US Justice Department in April that Apple and five publishers have unlawfully schemed on pricesunder an effort to battle Amazon’s domination of e-books.

According to reports, the settlements still require further court approvals in February 2013.

After receiving of approval for settlements, the publishers will have to pay for e-book refunds that will be automatically applied to the Amazon’s accounts of entitled customers.

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Amazon said that the refunds can be use to buy Kindle books or print books or can procure the refund amount by requesting a check.

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