Alcatel-Lucent is delivering the OmniPCX Enterprise IP telephony system which will be integrated with special XML software applications jointly developed for the resort with its application partner, Malaysia-based FCS Computer System, a provider of communication solutions to the hospitality industry. Alcatel-Lucent has said that guests will be able to access hotel features and services on IP phones in their own rooms and have wireless IP access throughout the hotel premises.
Corinne Teo, group systems and quality manager at Amara Sanctuary Resort, said: The Sentosa project will transform the Amara Sanctuary Resort into a world-class island destination and we will see the Amara Sanctuary Resort setting the benchmark not only in luxury accommodation and holiday making, but also in the way that the latest IP telephony technology from Alcatel-Lucent is used to enhance the guest experience.
