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Technology / AI and automation

Alcatel-Lucent sends rich message to service providers

Alcatel-Lucent has produced a system that provides an online unified messaging portal, so that services previously only available on handsets or telephone interfaces can be accessed from the web. It will be marketed to service providers.

One of the features of the 5155 Rich Communications Manager lets SMS and MMS messages to be read and created on a PC. 

It will also be possible to check a voicemail message, update an address book item or change voicemail settings from the web. 

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The company said the system lets users view a converged message queue, as well as originate and listen to voice mail messages online.

It also provides voice to text functionality to allow users to read a voicemail transcription.

By dissolving the barrier between mobile and PC communications the vendor said its converged messaging system also eliminates multiple logins, user interfaces and contexts defined by different messaging applications.

The Rich Communications Manager is to be showcased at the CTIA Wireless tradeshow event in Las Vegas later today.

This article is from the CBROnline archive: some formatting and images may not be present.

CBR Staff Writer

CBR Online legacy content.