AG Insurance is implementing the Papyrus Business Communications and process platform, with rollout beginning in summer 2010, to support a company-wide project.
The Papyrus platform is expected to help AG Insurance drive the consolidation of current platforms to reduce complexity and cost and improve time-to-market.
Following the completion of deployment in each business unit, AG Insurance will use the Papyrus Business Communications and Process Platform to optimize processes, tasks, communications and documents across a wide range of insurance activities.
The program sponsor of AG Insurance, said: “We look forward to rolling out an advanced case management solution that will meet our operational goals and lead to both enhanced performance and increased customer satisfaction.”
Annemarie Pucher, CEO of ISIS Papyrus Software said: “The Papyrus Platform offers a win-win for AG Insurance, ensuring that the insurance staff and system can respond, react and adapt efficiently to meet the diverse and changing needs of customers without sacrificing on quality, speed or compliance.”
