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April 23, 2009

Admin forcing IT directors into four day week

Repetitive paperwork wasting talent, says survey

By Steve Evans

A new survey has revealed that IT directors are spending as much as one day a week on admin tasks, depriving them of the time they need to successfully carry out their work.

The survey, conducted by Vanson Bourne on behalf of UC4 Software, quizzed over 100 IT directors across multiple industry sectors, aiming to examine the impact administrative tasks have on daily working lives.

Nearly half (45%) of respondents said that they spend 10% – 20% of their time on admin, equivalent to one full working day, the research said. This figure increased to 58% at smaller companies.

Alan Smith, SVP UK & Ireland, UC4, said: “With the recession hitting businesses hard, the fact staff are being forced to spend the equivalent of one whole working day a week on admin beggars belief. You wouldn’t get the CEO to sweep the office floor, so why are highly-skilled workers being forced to spend so much time on easily automated tasks?”

The majority (70%) of respondents were from management level, meaning that senior members of staff are spending their time fixing problems and carrying out repetitive tasks, the company said.

“When it comes to cost cutting, no business should allow back office processes and time consuming manual IT chores to burden talented workers,” Smith said. “Freeing up talented IT workers to concentrate on business critical projects should be a top priority in this recession. Slimming down bloated business models will help cut costs whilst ensuring manpower is channelled into vital projects. Businesses that fail to do this will struggle to survive.”

UC4 Software provides workload automation , job scheduling and IT process optimisation services to customers such as BT Global Services, NHS SBS, eBay and Sun Microsystems.

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