The New York-based non-profit insurance association provides standards and services that create a common framework for communication, and allow companies to transact business electronically within the insurance, reinsurance and related financial services industries.
Acord’s services include hundreds of standardized insurance forms accessible from its website. These forms facilitate communication between multiple parties and according to the organization, increase the efficiency of the entire industry.
Acord says that as it has grown internationally adding new members in Europe, South Africa, China and other parts of Asia, the availability of business-critical applications has become increasingly important. Today’s end-user requires a solution that enables them to access information systems such as email and the web at all times, said Aziz Hussein, chief technology officer for Acord. Neverfail is simple to use, straightforward, and never hiccups. With checks and balances built into the design, Neverfail gives us the reliability and flexibility that competing products cannot match.
Data is replicated in real time between Acord’s New York headquarters and the organization’s disaster recovery site in another state. During instances of downtime, Acord end users are seamlessly connected to the organization’s failover site where they can continue working without disruption until issue resolution has been completed in the New York office. Users are then reconnected to the organization’s primary site and their application environments. Neverfail says its failover and switchback process is transparent to the end-user and does not require the manual restart of email clients, such as Microsoft Outlook.
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