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June 8, 2010

Accenture bags $30m deal from Hong Kong Housing Authority

To design, develop and maintain new enterprise resource management system

By CBR Staff Writer

Accenture said that it has won an eight-year, $30m contract from Hong Kong Housing Authority to design, develop and maintain a new enterprise resource management (ERP) system for the agency.

The company said that the new ERP system will replace more than 20 legacy systems and is designed to improve the efficiency of the Authority’s processes for financial management, procurement and works management.

Under the contract, Accenture will deploy a new integrated system in two phases over a three-year period, followed by an application maintenance period of five years. The first phase will focus on upgrading the authority’s finance and procurement capabilities and supplier relationship management (SRM) software from SAP.

The second phase will include the implementation of additional SAP modules to provide support for the Estate Maintenance division. The new system will support more than 8,000 Housing Authority users, when fully deployed.

The company said that the new system is designed to provide better budgetary control of financial transactions; enhance management information reporting and decision support capability; improve user productivity and system performance; provide a common look and feel for the user interface across all functional modules; and enhance customer satisfaction.

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Bruce Liang, Accenture health & public service lead for Greater China, said: “The Hong Kong Housing Authority’s current systems are no longer able to meet evolving user requirements in terms of performance, flexibility and reporting capabilities. This has a negative impact on the Authority’s ability to deliver on their core mission of managing public housing for millions of Hong Kong residents.

“Accenture will leverage our vast global ERP experience to design and deploy an integrated ERP system that is aligned with the business goals of the Authority, drive new efficiencies throughout their organisation, and put them on a path to high performance.”

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