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January 26, 2012

Accenture to develop human services delivery model for 12 southeast Minnesota counties

Creates a strategic plan for to develop a multi-county framework for human services delivery

By CBR Staff Writer

Accenture has been selected by 12 southeast Minnesota counties to develop a human services delivery model focused on shifting them from a county-based to a regional approach.

Under the agreement, Accenture will create a strategic plan including the business case, redesigned operating model and implementation roadmap for creation of a multi-county framework for human services delivery.

Accenture has been awarded with the human services project because the company has a good understanding on how local governments are collaborating across traditional jurisdiction lines to deliver services more efficiently.

In addition, earlier this year Accenture had also published a study titled Cross-Jurisdiction Collaboration: New Models for state, regional and local government providing an overview of collaboration models and a framework for assessing and implementing cross-jurisdiction approaches.

Accenture Minneapolis office co-director and North America state, provincial and local government practice head David Wilson said the innovative effort will be among the first and largest projects of its type in the United States, a systematic assessment and plan for a multi-county approach to human services.

"A regional approach to public services can and should leverage economies of scale and improve outcomes and services to citizens in need, and we commend Minnesota county leaders and the Bush Foundation for encouraging this type of much-needed government innovation," said Wilson.

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