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November 6, 2011

Accenture buys Zenta

Combined capabilities make it easier for servicers to tackle the challenges related to high delinquency, foreclosure volumes and consent-order work

By CBR Staff Writer

Accenture has acquired Zenta, a US-based provider of residential and commercial mortgage processing services.

The acquisition will bring approximately 3,700 employees of Zenta in the US, India and the Philippines to Accenture.

The acquisition is expected to expand Accenture’s ability to help lenders, servicers and real estate investment trusts (REITS) retool and streamline their operations.

The deal will also enhance Accenture’s business process outsourcing (BPO) portfolio.

Accenture Credit Services global managing director Terry Moore said the company’s clients are looking for consistent, high-quality mortgage-processing capabilities to meet the rising demand for refinancing among homeowners.

"With Zenta’s capabilities, we can help lenders scale up quickly, meet target cycle-times and reduce costs, and create a more sustainable and efficient operating model for the long-term. And, our combined capabilities make it easier for servicers to tackle the challenges related to high delinquency, and foreclosure volumes and consent-order work," Moore said.

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