IT infrastructure services company Accel Frontline has selected Nimsoft Unified Manager to provide monitoring, incident ticketing and reporting to customers while utilising minimal on-site resources.
Nimsoft Unified Manager offers Accel Frontline’s customers the configuration capabilities and probes to simplify integration with their diverse IT environments.
Nimsoft Unified Manager will replace Accel Frontline’s individual point applications as they required time-consuming integration work.
Accel Frontlineassistant vice president Ravi S. Madhavan said, "With Nimsoft Unified Manager, we can now deliver more value to SMB and enterprise clients?while also reducing operating expenses through remote support services via our managed services operation center (MSOC)."
Nimsoft Solutions Group general manager Mark Frost said, "By delivering a unified, cost-effective and rapidly deployable solution that addresses customers’ core monitoring and incident ticketing needs, Nimsoft is helping Accel Frontline significantly differentiate itself from its regional competitors."
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