View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
April 29, 2009

ABCWUA selects UC4 Software to automate business processes

Expects to deliver low-cost, secure, scalable and speedy customer processing with UC4 Software

By CBR Staff Writer

Albuquerque/Bernalillo County Water Utility Authority or ABCWUA has implemented UC4 Workload Automation Suite to automate business processes. Using UC4 Software, ABCWUA is expected to deliver low-cost, secure, scalable and speedy customer processing.

UC4 Workload Automation Suite works with Oracle Customer Care & Billing (CC&B) by automating many of the common manual handoffs that occur throughout billing and financial processes. CC&B jobs and job streams can be imported into UC4’s Workload Automation Suite, and once imported, modified to meet the needs of an organization.

UC4 Software said that the processes become visible and auditable to maintain through UC4 and the business process is accelerated. UC4 integrates with Oracle CC&B version 2.2 and can adapt to its new lightweight batch submission scripts and technology.

Rene Newton, applications development manager and project manager of CC&B team at ABCWUA, said: UC4 not only provides a premium product that eliminates the worry that all your billing and payment batch processes are running at night, but they have relieved many of our stresses as a project team on a tight go-live schedule. UC4 worked with us on training and support on short-notice timelines, provided quick and in-depth responses to our installation and threading questions and concerns, and provided us the answers and solutions we needed.

Content from our partners
How to turn the evidence hackers leave behind against them
Why food manufacturers must pursue greater visibility and agility
How to define an empowered chief data officer
Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU