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October 6, 2010

8×8 launches new version of Virtual Office Pro

Features one click calling from Outlook, Google and social media networks

By CBR Staff Writer

Cloud communications and computing offeirngs provider 8×8 has launched Virtual Office Pro 2.0, an upgraded edition of its hosted unified communications offering.

8×8 said that its Virtual Office Pro delivers a complete suite of web-based communications and collaboration services including phone, fax, web conferencing, call recording, chat, and mobile application via a single online dashboard, enabling access to these tools remotely from any location using just a PC and web browser.

The new version of Virtual Office Pro features: improved softphone functionality with advanced and instant call forwarding, call waiting, multiple call appearance lines, one click calling from Outlook, Google and social media networks; added fax capabilities; and iPhone iOS4 multitasking support.

In addition, the new enhanced offering includes social media integration, enhanced call queuing which allows agents to log in and out of their call queues from within online dashboard, and live video chats.

8×8 CMO Debbie Jo Severin said, the new features incorporated in Virtual Office Pro 2.0 make it easier and productive for a business to access and manage all of its communications needs in the cloud, without having to purchase any on-premises equipment, including the business phone.

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