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December 9, 2013

86% of businesses fail to utilise mobility

Study found that although 78% of companies have a mobility strategy, most are not utilising it due to complexity and cost.

By Kate Heslop

Mobile Helix, the enterprise application and data security company, has announced the findings of an independent CIO survey which showed that although 78% of enterprises have a mobility strategy, 86% are failing to utilise mobility to transform their business.

The survey looked at 300 IT decision makers in the UK and US, and how their businesses are utilising mobile technology.

The study shows that 87% of CIOs believe that a majority of their employees would benefit from increased access to enterprise applications, like CRM, ERP and SharePoint on mobile devices. However, due to complexity concerns, many CIOs are reluctant to invest into more mobility.

66% of CIOs think that it’s too complex, and 72 percent say it’s too costly. Development, support and security concerns are also factors in limiting mobile initiatives. However, 70% of CIO’s stated that there is support from their business to use mobility to drive strategic business value. Only 14% of businesses surveyed are currently using mobility solutions to transform business processes, drive increased revenues and develop new income streams.

Mobile Helix’s president Matt Bancroft commented on the survey’s findings: "Cost concerns are understandable, given that widespread enterprise mobility is still in its infancy, yet if CIOs make the right long-term choices today, they can generate significant returns for their business. Mobility has the potential to disrupt business in much the same way as the internet, but at the moment, cost and complexity challenges lead people to frequently ignore the enormous possibilities available.

"Take an industry where physical signatures are still needed: why not look at ways to use fingerprint scanning and location awareness on mobile devices as a way to completely change the way the industry works. Ultimately, we see the strategic value of mobility delivered in three phases: mobilizing existing enterprise applications, then adding mobile-specific capabilities to existing applications, and then creating totally new mobile apps where need and business case dictate."

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