Founded in 1973, Systems & Software, Inc. has provided turnkey integrated information management solutions and support services to municipal and investor-owned utilities. Their Municipal & Utility Package Software (MUPS System) Graphical Client customers include Electric, Gas, Water, and Wastewater utilities across the US.
David Decker, Director of Sales & Marketing for Systems & Software, says: “Our MUPS Graphical Client software is focused on assisting utilities in efficiently delivering quality service to their customers. By seamlessly integrating 1MAGE into our CIS and Customer Service solutions, we are able to provide our clients direct access into the volumes of documents generated by a utility.”
“We are very excited about the relationship with Systems & Software. Use of document imaging is fast becoming a necessity in managing the large volumes of information required in operating and servicing the customers of the Utility industry. By integrating the MUPS Graphical Client with 1MAGE, the users’ Customer Relationship Management (CRM) efforts will be greatly enhanced resulting in a more efficient operation,” stated David DeYoung, president of 1mage.
