TSB

The TSB IT Meltdown: 5 Key Takeaways from Slaughter and May’s Damning Report

A report by law firm Slaughter and May into TSB's botched migration of a core banking system in 2018 reveals…

As Quarter of a Million Customers Switch Accounts, These Banks Suffered Most

Britain's long-sclerotic banks beware: customers are taking growing advantage of the ability to switch current account wholesale; an established service…

TSB CEO Falls on Sword Amid IT Migration Mess

TSB CEO Paul Pester has stepped down from the helm of the High Street bank after seven years in charge,…

TSB Tumbles to First Half Loss on IT Migration Woes

TSB IT Migration Woes TSB, which is midway through a challenging and error-prone core banking system migration, tumbled to a…

Monzo and Transferwise Partner Up for International Payments

Monzo and Transferwise have announced a partnership for international money transfers within Monzo’s app. The news comes a few weeks’…

Q&A: Identifying the Cause of IT Outages Early

When the London Stock Exchange (LSE) suffered its worst outage in seven years last Thursday, it was just the latest…

Customer Complaints Crescendo as TSB Faces Fresh IT Issues

UPDATED 15.20pm - "All fixed!" says TSB.  UK High Street bank TSB - which is facing the ongoing consequences of…