shopping
Returns is All in the Data – But Do We Have Enough?
Earlier this month, in a move which could well be a watershed moment, ASOS modified its returns policy in a…
Black Friday : the threat of hidden hackers
Today more than two thirds of internet users in the UK will be shopping, spending more than four hours searching…
Ocado using AI and Google cloud on customer emails
Online only retailer Ocado said it was ‘very excited’ to announce the deployment of its machine learning (ML)-enhanced contact center…