ROI
In the Post-“Cloud First” Era, Does the Public Sector Still Know How to Build Business Cases?
“Cloud First” has been the guiding philosophy for government IT projects since 2013. But despite its dominance, the policy is…
ROI on Innovation Spending Declines 27%
Return on Investment (RoI) for spending on innovation has declined an alarming 27 percent over the past five years, according…
“No Risky Business”: How to Make Technology Investments with Predictable ROI
Most businesses today need to communicate with customers over a number of different channels, including telephone, email, chat, social media,…
