Einstein

Tech Giants Team Up to Make AI Voice Assistants Device-Agnostic

A groundbreaking project, the Voice Interoperability Initiative, led by a host of major technology companies – including Amazon, Baidu, Intel,…

Salesforce Einstein gets older and wiser celebrating first birthday

If anyone in the tech world knows how to throw a birthday party it’s Salesforce, with the CRM giant celebrating…

Salesforce Einstein comes to Field Service Lightning

Salesforce is continuing to roll out its artificial intelligence offering Einstein to more of its product portfolio. Einstein is already…

Salesforce forges a path for Einstein to dominate the enterprise

Salesforce is adding to its Einstein Platform Services and Trailhead learning paths as it looks to give more power to…

Bluewolf CEO on cloud’s people problem & bringing the IBM tech stack to Salesforce

At the end of March in 2016 IBM announced its plans to acquire Salesforce specialist Bluewolf. The deal marked the…

Salesforce brings Einstein AI to Financial Services Cloud

Salesforce have launched Financial Services Cloud Einstein, an AI-Powered customer relationship management (CRM) for financial advisors. The new tool is…

Elementary AI my dear Watson…and Einstein: IBM, Salesforce strike landmark Artificial Intelligence deal

It might sound like some strange hybrid scientific detective novel, but Einstein and Watson are coming together in a landmark…

Salesforce taps Einstein AI for boost to cloud CRM

Salesforce is boosting its portfolio with the addition of Service Cloud Einstein. Billed as being the number one intelligent customer…