Digital transformation in retail
7-Eleven closes Denmark stores after latest cyberattack on retail point-of-sale systems
Global retailer 7-Eleven closed all of its stores in Denmark yesterday after a suspected “hacker attack" took out its cash…
Waterstones suffers stock shortages weeks after warehouse software upgrade
UK bookseller Waterstones has suffered weeks of disruption to its business operations following an upgrade of its warehouse management system,…
On-demand grocery was a lockdown hit. Can it last?
We’ve all been there. You’ve been looking forward to making this dinner for weeks, but a key ingredient is missing.…
Delivery robots are coming. The law isn’t ready
Life was not made easy for the UK’s earliest motorists. Until 1896, road traffic laws were designed to favour horse-drawn…
Shopee: Can Singapore’s e-commerce giant crack Europe?
Since the start of the pandemic, Southeast Asia has witnessed an unprecedented tech boom, with millions of people going online…
Marks and Spencer takes data skills into its own hands with in-house academy
Data underpins UK retailer Marks and Spencer's ongoing digital transformation. Two years ago, amid a highly competitive market for data…
Tesco app outage: Why does UK plc still struggle with cyber risk?
Tesco's online services were unavailable for much of this weekend following an attempt to 'interfere' with its IT systems. Since…
The slow and silent rise of dark kitchens
A few short taps and your phone becomes a cornucopia. Opening up your delivery app of choice conjures a world…
How Ikea is improving CX with AI-powered product recommendations
Swedish retail giant Ikea is best known for flat-pack furniture that is easy to assemble straight out of the box.…