Partner content
Creating an omnichannel experience to meet all customers’ needs
Amid rapid digitalisation, how can enterprises drive immersive touchpoints at every stage of the consumer journey and transform their customers…
Customer experience
eBay, PayPal breakup: A win for the consumer
By bringing transaction capabilities in house, eBay intends to streamline and enhance the user experience it offers.
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Could big data failings cost banks their customers?
Banks are about to face a fundamental change with the arrival of PSD2, and innovation is essential to fend off…
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Abta data breach: Tens of thousands of holidaymakers hit in massive cyber attack
This breach marks a link in a growing chain of breaches that have recently led to the theft of personal…
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