Triometric, a provider of XML business intelligence to the hospitality and travel industry, has announced that Miki Travel, a global wholesale company, has chosen its Web Services Analyzer to optimise the performance of its web services through real-time monitoring of key performance metrics.
Triometric and Miki Travel collaborated closely to identify the key operational metrics and business intelligence needed to support performance and commercial objectives.
Michael Melville, sales and marketing director, commented: "Miki Travel is committed to continuous investment in technology to ensure that our web services are performing optimally as our product and client portfolio grows. Triometric’s XML intelligence gives Miki the insight to streamline processes, effectively manage the supply chain and deliver a first class service to our customers."
Triometric Web Services Analyzer monitors the performance of web services and delivers key business data from Miki’s XML traffic to provide real-time alerting, operational insight and business intelligence reports covering search patterns, error reporting and inventory planning.
Using the Triometric Web Services Analyzer, Miki Travel’s IT department is able to track a full range of key performance indicators and rapidly respond to any service interruptions across the web services infrastructure.
Jonathan Boffey, business development director at Triometric, said: "We are delighted that Miki Travel has selected Triometric’s proven Web Services Analyzer technology to gain real-time insight into web services performance to enable the IT department to optimise their operations and deliver the business teams with the crucial business intelligence needed to make better data-driven decisions.
"With Triometric Web Services Analyzer in place to analyse their web services API, Miki Travel is able to optimise inventory, maximise revenue, minimise issues and with the data intelligence readily able to identify new opportunities."
