EverBank Financial and Metavante, a provider of banking and payments technology, have extended relationship that includes signing up for global banking technology as part of the renewal of its long-term, multi-services core banking agreement.
According to Metavante, EverBank will become an early-adopter of the global customer information management (CIM) product, which is a component of the company’s next-generation core processing system, the global integrated banking suite. EverBank will continue to use Metavante’s client-centric core banking platform and advanced internet banking services through Metavante’s consumer and business e-banking solutions.
With the internet being EverBank’s primary delivery channel, the Metavante e-banking and Global CIM services can enable the complete integration of customer information to facilitate a view of EverBank’s relationships in an easier-to-use design. This combination of Metavante customer services can provide EverBank with the advanced capabilities and technologies needed to help meet the bank’s growth objectives, said Metavante.
By providing a real-time, extended enterprise view of the bank’s customers, related parties and potential customers, the Global CIM will allow EverBank to leverage this information across channels, accounts and relationships to better anticipate and serve its customers’ needs, added Metavante.
Blake Wilson, president and CFO of EverBank Financial, said: From the start, we have aligned with industry leaders equally committed to exceptional service and expertise continued strategic partnerships with trusted providers like Metavante that deliver innovative, scaleable technology solutions help us to achieve our success.
