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June 5, 2012

Parallels releases Automation 5.4 hosting services delivery system

Parallels Automation 5.4 includes hosted PBX, Microsoft Lync and Microsoft Hosted Exchange capabilities

By CBR Staff Writer

Hosting and cloud services enablement firm Parallels has released the new version of its hosting and cloud services delivery system, Parallels Automation 5.4.

The new release includes a suite of communications and collaboration features, virtual PBX enablement application to deliver hosted BroadSoft BroadWorks PBX and hosted Microsoft Lync services.

Parallels Automation 5.4 also includes Microsoft Lync services that leverage cloud-based messaging, collaboration and unified communications across desktops, laptops and mobile devices.

Microsoft Lync also includes built-in web and call conferencing support and an upsell to those SMBs already utilising Microsoft Exchange, either on-premises or in a hosted environment.

The new hosting and cloud services delivery system also provides billing automation and provisioning of hosted Microsoft services, while enabling additional application integration of other hosted third-party applications from leading ISVs.

Parallels Automation 5.4 has updated the control panel that integrates into the management and billing capabilities from a single screen.

The new release includes Parallels Web Presence Builder features prebuilt site templates with customised text for more than 75 different industries, enabling SMBs to set up a complete website.

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Parallels Web Presence Builder also enables users to easily customise website content, integrate it with Facebook and let visitors share content on popular social networks such as Twitter and LinkedIn.

Parallels Windows Provisioning Engine (WPE) will provide service providers a new platform to deliver hosted and syndicated Microsoft Exchange and other tools as well as migrate their customers from HMC to future hosted e-mail and other applications.

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