Under the terms of the three year agreement, Savvis will provide Availity with a variety of network, hosting, and professional services, including Savvis Foundation Hosting which allows customers to maintain control of their operating system but eliminates burdens such as server hardware procurement, racking and stacking, space and power management, and onsite support.
In addition, Savvis will provide managed security services consisting of firewalls, intrusion detection systems, and log management services that provide customers with an easy method for storing and searching system logs and triggers alerts to help them respond to security threats in real-time. Services will be delivered from Savvis’s data centers in Dallas and Atlanta.
Mark Kloker, senior director of service assurance at Availity, said: The Savvis team quickly familiarized themselves with our personnel, our IT infrastructure challenges, and the requirements of our mission critical business applications. In addition to providing the SaaS IT infrastructure underpinning our transaction processing, they provide us with dedicated privacy and security managers to help administer security measures, which are an essential part of our business and our compliance with HIPAA.
Bryan Doerr, chief technology officer of Savvis, said: We are committed to providing a level of support and service that is unmatched for an enterprise deployment of this scale. Savvis has the SaaS infrastructure and IT resources to support Availity’s critical applications and ensure its customers process reliable, secure transactions every day.
