Microsoft Dynamics CRM claims to provide flexible options and delivery models to meet changing business needs.
Microsoft and Intel have announced performance results for Microsoft Dynamics CRM. The companies’ engineers worked together to optimise Dynamics CRM for new Intel Xeon processor 5500 series-based servers. Through enterprise-class softwares and Intel Xeon processor 5500 series, Dynamics 4.0 scaled to more than 50,000 users and more than 2.9m daily transactions.
Boyd Davis, general manager of Intel Server Platforms Group, said: “This (MS and Intel) collaboration led to exceptional economic scalability and responsiveness results, which can enable companies of all sizes to deploy enterprise-class business solutions at a fraction of what these kinds of solutions have traditionally cost.”
Microsoft states that an October 2008 performance test for Oracle Siebel Release 8.0 scaled to 14,000 users and 1.6m daily transactions leveraging Sun hardware that costs more than $150,000, whereas Dynamics CRM benchmark pulled more than 50,000 users and approximately 2.9m daily transactions leveraging a $35,000-hardware. Thus Dynamics CRM proved to drive three and a half times more users and almost two times more transactions, reducing hardware costs.
Moreover, Dynamics CRM has been positioned in the Leaders quadrant of the Gartner CRM Customer Service Contact Centers 2009 Magic Quadrant – a research report that looks at contact center desktop software for customer service and support that is best suited for different economic situations.
