IBM will help the bank, which has branches in Lebanon, Palestine and Cyprus, improve banking application performance and reduce energy costs by providing hardware, software business consultants and IT services.
The bank said it will use IBM’s WebSphere software and business consulting services to build a platform to integrate its applications to aggregate critical data generated by separate systems.
Other services include IBM’s service-oriented architecture (SOA) platform, Business Process Management (BPM) software and Rational Enterprise Architecture solution.
Samer Abu Zayed, deputy CEO and head of Group Information Technology & Enterprise Programs at Jordan Ahli Bank, said: "Jordan Ahli Bank’s transformation into a smarter bank will allow us to drive greater levels of customer service, flexibility and efficiency.
"This is one step further towards achieving our DNA Program transformation journey which will help us meet the rising customer demand for new products and easy digital access to services."
Last year, the bank started a business transformation programme, DNA, which involves restructuring its organisation, operational model and technology to help it plan for future growth.
