Fujitsu today published a study revealing a lack of digital services being provided by UK employers to their work force.

In the Fujitsu report, ‘Digital Inside Out‘, 73% of employees stated that digital is vital to the future success of their organisation, despite only 45% of employees feeling they are provided with access to the technology services and applications they need to do their job sufficiently.

A 29% of the working population admitted that their ability to do their job is being hindered due to poor digital services.

Michael Keegan, CEO at Fujitsu UK & Ireland, said: "Today’s employees are well informed and understand the benefits digital can bring to them in the workplace."

The benefits digital brings to an organisation, and to the people working within it, were made clear by the employees surveyed.

Main advantages pointed by the respondents included the ability to work remotely (57%), real time access to information (50%) and time-saving (46%).

"Outside of the workplace, they have constant access to high-quality consumer digital services and they therefore have expectations that the digital services they use for work should match this.

"Employees are comfortable with using digital services but this enthusiasm will only thrive and prove a tool for business growth if it is matched by a continued focus on quality, effectiveness and crucially, training in the workplace," Mr Keegan added.

The research found a digitally-positive workforce, with 67% agreeing their organisation should invest more in technology services and applications in the next two years.

Only 55% of employees believe they get the most value from the technology services and applications available to them with the main barriers being a lack of training (50%), a lack of awareness of what services are available (42%) and too little time, with 33% agreeing it is often quicker to bypass technology.

The industry sectors where employees wanted their organisation to invest in technology services and applications the most were central government (65%), utilities service (57%) and local government (53%).

Employees also pointed to these sectors as those where their job is being hindered by the technology services and applications available to them across central government (43%), utilities services (38%) and local government (31%).

Mr Keegan said: "The rapid adoption of technology by consumers has led to organisations creating and delivering digital services to their customers at a rapid pace.

"This research suggests that employees have been left behind in the race to deliver digital. Now is the time for these organisations to integrate their digital offering front and back of house to capitalise on the opportunities available. When staff are as enabled as their customers, organisations will truly reap the financial and efficiency rewards of a digital first business".

Despite the need to more rapidly adopt digital in the workplace, satisfaction with the technology services and applications has increased to 42% in a two years high, while dissatisfaction decreased from 14% to 11% during the same period.

"There is no question that digital has had a significant impact on business," continued Keegan.