Bulgarian mobile telecommunications service provider GLOBUL has partnered with Alcatel-Lucent, a communications technology provider, to effectively monitor and enhance its wireless broadband network.
This is expected to help GLOBUL continue to offer high quality data traffic services corresponding to its customers’ needs and requirements.
With the deployment of Alcatel-Lucent’s 9900 Wireless Network Guardian (WNG) network management offering, GLOBUL will be able to monitor and analyse every aspect of the network performance.
Alcatel-Lucent’s 9900 WNG provides real-time analysis of network performance and allows GLOBUL to quickly understand how applications, interacting with different devices, affect quality of service.
GLOBUL will leverage the information gathered by the system to enhance the network operations and customer support as well as to offer subscribers other services that may be of interest to them.
GLOBUL chief technical officer Apostolos Pagkoutsos said the Bulgarian Telecom market has shown dramatic growth in data traffic over the past few years and it is promising to grow even faster in the near future.
"GLOBUL is committed to providing a secure and reliable connection over our high-speed Wireless network and the Alcatel-Lucent 9900 WNG will help us to do this, improving our customers’ experience and better preparing us to face the challenges of the future," Pagkoutsos said.
Alcatel-Lucent Bulgaria CEO Luc Patie said as operators face growing strains on their network it is critical that they invest in a solution such as Alcatel-Lucent’s Wireless Network Guardian to help understand how the new types of mobile data traffic affect performance.
"By choosing this system, GLOBUL is gaining valuable insight and a greater level of control and predictability to ensure a stronger network performance," Patie said.