Emirates integrated telecom company du has signed a three-year contract with telecom and networking company Cisco for network support and optimisation services, to support existing and future network infrastructure growth.
The three-year agreement provides du with Cisco SMARTnet for rapid issue resolution and premium service options to maximise operational efficiency.
Additionally, Cisco will provide comprehensive network and voice infrastructure optimisation services as well as on-site focused technical support services, under the agreement.
The contract has been financed through finance terms arranged by Cisco Capital (Dubai) Limited and provides du with a predictable and optimised Total Cost of Ownership (TCO) over three years.
du chief operating officer Farid Faridooni said the agreement in collaboration with Cisco will ensure that du is able to further optimise its market offering, and deliver uninterrupted and quality services to customers.
Faridooni added, "The strategic finance arrangements further reinforce the strength of our financial and operating position."
Cisco Services UAE director Nadim Khoury said, "This agreement is a significant milestone in Cisco’s collaboration with du, demonstrating our strong business relationship and bringing to bear financial strength with critical service capabilities; moving beyond just being an end-to end network solutions technology provider."
"This is becoming increasingly important for our customers where we are witnessing major developments in the information, communications and technology space that require higher levels of service and assurance coupled with innovative financial consumption models," Khoury added.
