BT has appointed Jeff Kelly as CEO of its global services division, replacing Hanif Lalani who is leaving the company to pursue his personal business interests.
Mr Kelly has around 25 years of IT services experience at the IT services firm EDS, where he most recently ran their $10bn business in the Americas. In his new role, Mr Kelly will focus on building BT’s global services division as a provider of managed network services.
Mr Lalani, in his 26 years of service at BT, held number of positions including CEO of BT Northern Ireland. He has been a BT Group board member since 2005, initially as group CFO and most recently as CEO of global services. He will stay on with BT until the end of March to assist with a smooth transition of responsibilities.
Mr Kelly said: “I am thrilled to be joining BT at such an exciting time. I know from experience that global services enjoys a terrific reputation for its customer service and client base. My job is to build on those foundations and create a business that delivers value to BT’s shareholders as well as its customers. Globalisation is here to stay and BT can help companies make the most of the opportunity it presents.”
Ian Livingston, CEO of BT, said: “Hanif took over as CEO of global services at a difficult time for the division. He and his team firstly stabilised and then started to turn around the business delivering significantly improved financial results and world class customer service. We are very grateful to Hanif for his hard work in achieving this.”
