Riverbed Technology has introduced a new inbound quality of service (QoS) feature into its Optimization System (RiOS), the software that powers the company’s Steelhead appliances.

The addition of inbound QoS to the existing advanced traffic classification and outbound QoS capabilities in RiOS delivers a classification and control policy engine that ensures that business applications perform predictably in the face of new application delivery models and traffic types.

Inbound QoS ensures steady performance of business applications across these networks by absorbing the impact of applications such as video and voice, software-as-a-service (SaaS) and unified communication and collaboration (UCC) as well give priority and bandwidth to the latency sensitive applications.

Inbound QoS gives organisations the level of control needed over all incoming traffic to the network to guarantee stable bandwidth for key applications with predictable levels of performance.

Riverbed Product Management senior vice president John Martin said the addition of inbound QoS is a natural addition to RiOS to ensure the predictable levels of performance for business critical applications such as public cloud services, voice and video.

"By combining inbound and outbound QoS with market-leading WAN optimization technology, organizations now have greater control to ensure business critical applications perform reliably while providing better WAN efficiency," Martin said.

Riverbed WAN optimisation applications use a combination of optimisation techniques such as application, network and protocol optimisation, deduplication and QoS, to provide organisations with an enhanced performance.