Nectar Services, an IP communications services firm and wholly owned subsidiary of Juma Technology, has unveiled a new module for its Converged Management Platform (nectar/CMP).

The company said that the new monitoring and management feature, labeled CMP/Perspective, tracks Quality of Service (QoS) for network applications such as voice and video in real-time. It also simulates real traffic situations 24/7.

These synthetic transactions provide network operators with the visibility needed to measure issues that can affect quality such as jitter, latency and packet loss.

Building on CMP’s distributed agent model, the Perspective feature captures QoS from various reaches within a wide area network and presents the data on a single, company-wide dashboard, the company said.

According to Nectar, the new module spots partial MPLS cloud problems using a meshed test approach, uses synthetic voice transactions to simulate branch-to-branch or branch-to-office call flows, centrally view real-time and historical measurements and central administration of synthetic transaction sessions.

Edmond Baydian, chief services officer of Nectar, said: Managing real-time applications within a wide area network is extremely challenging, especially when it comes to ensuring that traffic flows and applications traverse the network according to set priorities. Because these applications run live within a complex framework, it becomes an arduous task to guarantee that QoS tags are always in line with network policies.”