Digital consumer platform Infosys Technologies has announced a new Social Commerce and an enhanced Employee Engagement platform as part of Infosys iEngage.
The company said Infosys iEngage Social Commerce platform uses everyday social interactions on the Internet to personalise and enhance users’ online shopping experience. With the service, organisations can monetise the social interactions and increase customer wallet-share.
The platform uses social shopping features such as: co-shopping, group-gifting, product combination and social rewards.
The enhanced Infosys iEngage Employee Engagement platform is built on Jive Social Business Software. It includes modules such as Policy Manager, Ideation Manager and Knowledge Manager and is powered by the iEngage Context Engine which creates the social map of an employee across six different dimensions.
The new mobility module renders all the five Infosys iEngage platforms on smart handheld devices. It also enables users to interact both in a browser-based interface and through smartphone applications, said the company.
Infosys Technologies Business Platforms vice-president Samson David said multiple global companies across industries are successfully leveraging Infosys iEngage for their digital engagement journey.
David added, "With our Social Commerce and Employee Engagement platforms, companies can successfully drive their sales, marketing, and employee engagement strategies and deliver measurable business value."
All platforms of Infosys iEngage are now available on smartphone-enabled devices.
Infosys iEngage can be deployed through Infosys cloud or client cloud in the SaaS model.
