Business application software firm Infor has released Inforce Everywhere, bringing the power of the back office to the front office.
Inforce Everywhere, built on Force.com, salesforce.com’s social enterprise platform for employee social apps, provides ERP-managed customer information within the Salesforce CRM, delivering customer-facing personnel with detailed customer information like shipments, invoices, receivables and returns.
The integration of Salesforce CRM with ERP results in faster implementation, reduced cost, reduced risk and increased return on investment, the company said.
The partnership also provides customers a cloud-based application.
The new release keeps core CRM data like contacts, quotes, and orders in sync with data from ERP.
Inforce Everywhere is available for Infor10 ERP Enterprise (LN), Infor10 Distribution iBusiness (A+) and Infor10 Distribution Business (SX.e), with additional ERP applications planned over the next year.
Infor Products and Support president Duncan Angove said the company was able to deliver Inforce Everywhere just a few months after formalising its partnership with salesforce.com because of its lightweight ION middleware platform and the flexibility of Force.com.
"Combining ERP data with the Salesforce CRM through ION enables us to deliver incremental value to customers, something we will continue to drive through our partnership with salesforce.com and the development of the future joint offerings, Inforce Ordering and Inforce Marketing," said Angove.
