Mobile data technology infrastructure and applications provider IMImobile has deployed IBM software to enhance its existing service and cloud infrastructure management processes.
IBM SmartCloud Foundation software will help IMImobile to streamline management of its cloud services infrastructure, strengthen compliance with stringent service level agreements (SLAs), improve infrastructure utilisation and evolve process maturity with compliance.
The software will also help IMImobile to implement a follow-the-sun model for service management across IMI’s Virtual Network Operations Centre (VNOC) teams spread in Europe and India.
The new software offers integrated service management applications to help companies manage traditional IT assets, physical assets and emerging ‘smart’ assets.
IMImobile founder and CEO Vishwanath Alluri said adoption of IBM software enables their customers to benefit from the improved operational efficiencies and service levels.
"We will also be able to leverage IBM’s global expertise to offer enhanced service levels for the mission critical services we deliver to blue-chip customers, which include mobile operators, media companies and enterprises," said Alluri.
