Privately held company Enterprise Holdings has deployed cloud-based services provider ServiceNow’s cloud services for IT service automation and to provide end-user support for business-critical technology services and applications.
Enterprise Holdings has selected the cloud service provider to help its IT team to deliver improved automated workflow across its global departments.
The cloud services will enable Missouri based company to simplify process complexity and automate process delivery while the SaaS from ServiceNow allows its IT operations team to scale globally on a modern IT operations management (ITOM) platform without compromising its business processes.
The Enterprise Holdings IT organisation now provides an transparent incident, problem and change management experience through the ServiceNow interface.
It will also deliver enhanced IT service and save time across the department.
The privately held company is also planning to implement approachable IT services through the use of ServiceNow for service catalog and service request automation.