Appian, a provider of enterprise and cloud-based business process management (BPM) software, has launched the new version of the Appian BPM Suite, which delivers mobile, cloud and social BPM.
The release delivers a new way to extend process visibility and participation through native mobile device access, collaboration, filtered and personalised views of key business events, integration to external systems, and the ability to take direct action in a social media interface, claims the company.
The mobile BPM enables employees to stay connected, informed and empowered to make important business decisions regardless of where they are. It also extends BPM participation beyond pre-defined process participants to include all levels of the organization.
Appian has also developed mobile BPM through native client applications for the Apple iPhone, iPad, and RIM BlackBerry devices.
The new cloud BPM from Appian offers low up-front investment, instant deployment and fast time-to-value, reduces risk by enabling customers to easily migrate between cloud and on-premise at any time, and includes VPN access for integration to systems and applications behind a company firewall
Social BMP utilises familiar social tools and interfaces to drive business collaboration across the enterprise providing personalized, filtered views, easy Collaboration, and take Action
Appian president CEO Matt Calkins said the latest version of our BPM suite continues our tradition of innovation, simplicity and power by enabling native BPM mobility and a new level of enterprise collaboration.
Appian customer Archstone director of BPM David Carpenter said the new capabilities of Appian’s business process management platform will deliver a new level of value for their customer service associates, who would welcome instant mobile access to their key enterprise processes and forms.
"These associates are locally managing thousands of disparate apartment properties, and can’t be tied to their desktops while responding to service requests," Carpenter said.
