Crown Commercial Service (CCS) has awarded the new Technology Services 3 (TS3) framework which has additional services and improved call-off terms.

With the latest version of the framework, customers will be able to procure information and communication technology services across the entire lifecycle which ranges from strategy to transition and operational deployment.

The latest agreement builds on the success of the Technology Services 2 (TS2) framework and makes it easier for customers to procure services related to IT.

Set for launch in July 2021, TS3 will run for a period of four years and replaces TS2, which will expire in September.

Call-off contract durations can be from two to seven years.

Crown Commercial Service commercial director and chief technology procurement officer Philip Orumwense said: “Technology Services 3 has been designed and developed using an extensive discovery and consultative process with many of our customers, suppliers, and partners.

“This framework truly reflects and represents their expectations and provides the platform for the country to build back better with the right mix of quality and innovative suppliers, including SME providers.

“This is another example of how CCS is putting customers at the heart of everything we do to help support the public sector to continue on its digital transformation journey.”

As part of the changes to the framework, sub-lots were removed from Lot 4, a new Service Integration and Management (SIAM) lot and new call-off terms have been designed ‘to better reflect the diversity of technology services offered’.

The new agreement includes 253 suppliers, 64% of which are SMEs, and aims to build on the progress made on making it easier for small and medium-sized enterprises to become suppliers.