NTRglobal has appointed Gilles Samoun as the new CEO, who will leverage the NTRglobal worldwide platform to accelerate the scope of business opportunities and product to investors, partners and the company’s enterprise customers for NTRsupport Ultimate, NTRadmin, NTRconnect for iPhone and end users alike.

NTRglobal said that the new CEO will look into aggressive plans for driving growth and leadership in Europe and the Americas, industry partnerships and launches of new on-demand offerings for IT automation, end user mobile-device management and remote support throughout 2010.

Gilles Samoun has 20 years experience in software-as-a-service (SaaS) companies in the US and Europe.

NTRglobal said that its support-as-a-service technologies allow IT professionals to securely reach the remote workforce, sales, mobile Webworkers and unattended computing devices to automate routine maintenance and IT tasks.

Gilles Samoun, said: In this rapidly accelerating market for IT management SaaS, we are now leveraging NTRglobal’s extensible platform for remote support to bring proven enterprise capabilities, high scalability and global infrastructure to a new breed of on-demand-uniquely ubiquitous – IT service desk apps for giving support from iPhones, among other platforms such as BlackBerry, Symbian and Android.

“With our tier-one integration plans, NTRglobal will deliver IT Services SaaS that speed even greater cost reductions while enhancing productivity with proactive support.Now with NTRglobal solutions, IT professionals have the capability to securely manage thousands of web-connected computing devices at the touch of an iPhone while delivering tens of millions of time-saving remote-support sessions.