Telephonetics, a UK-based provider of speech recognition and voice automation services, has signed a new agreement with Freedom, a provider of business communications services. Under the agreement, Freedom will provide the Telephonetics VIP portfolio of speech automation services to customers seeking integrated customer service.
According to Telephonetics, the partnership with Freedom is expected to provide many joint opportunities for delivering advanced, competitive softwares and services to diverse customers and markets.
Freedom’s understanding and expertise in IP networking products and managed services combined with Telephonetics automation skills and contact center management services, are expected to position both companies to offer customers cost effective services.
Mark Holmes, director of sales for Telephonetics VIP, said: Developing partner relationships is an integral part of Telephonetics VIP growth strategy. These strategic partnerships are a critical path to key end users in both geographically defined and vertical markets. We look forward to a long and prosperous relationship with Freedom.
Chris Luff, Sales Director for Freedom, said: We are excited by the new opportunities this partnership brings. With a combined knowledge of technology and automated services, we are able to offer our customers a communication solution that brings growth and delivers a cutting-edge service to a wide range of markets.
