According to the company, the emirate will utilize Accela Automation to streamline and make accessible its licensing processes in order to create a business center environment. In conjunction with this project, the government will open a business center to provide business services for commercial licensing, trade name registration, and all aspects of doing business with Abu Dhabi.

Through the use of the Accela Automation module, Accela Licensing & Case Management, Abu Dhabi will have the ability to make commercial licenses and trade name registration obtainable and available in four or five languages. The application also supports document management, automated license renewal, and flexibility in creating unlimited types of licenses based on the regulations, requirements, and internal procedures that go hand-in-hand with conducting business on an international level, said Accela.

Abu Dhabi also selected additional Accela applications that will enhance the functionality of Accela Automation to support inspection and work order management, and provide developers around the world with direct access to apply for and obtain business licenses online: Accela Citizen Access; Accela Wireless; and Accela GIS.

Maury Blackman, president and CEO of Accela, said: This project takes our company to an entirely different level. We are putting an international framework around our product set so that Accela Automation and our add-on products can be easily localized in various languages. Our successes in North America and branch office in Abu Dhabi provide a springboard for business development throughout the Middle East and beyond.