Zencos, through the ZenGuard service, provides businesses and organizations knowledgeable SAS resources at a fraction of the cost of increasing staff. While larger businesses have the IT staff necessary to support the intricacies of new software implementations, small- and medium-sized businesses often scramble to identify sufficient support staff. Zencos fills that gap as it is designed for businesses and organizations that do not have the budget or cannot immediately hire internal expertise or dedicated resources.
ZenGuard is a cost-controlled remote support model that allows customers to address their day-to-day questions, while remaining within a defined budget. Compared to traditional time and materials support contracts or projects. ZenGuard delivers results faster by eliminating procurement cycles for individual consultants, said Zencos.
David Septoff, CEO of Zencos, said: We have found during the course of conversations with our business intelligence customers, resource constraints reach further than just the support of SAS Business Intelligence services. It is difficult to find experienced personnel for a specific SAS industry such as SAS anti-money laundering.
