All articles by Tineka Smith

Tineka Smith

Google building third Asia data centre in Taiwan

The internet search giant is entering the final stages of development in building its new data centre in Taiwan. The new centre will be the third one built in Asia by Google after Singapore and Hong Kong.

Don’t put me on hold! Brit firms fail in online customer service

A survey of over 2,000 business and consumers in Britain revealed a huge gap between consumer public demand of live chat to solve customer service issues and its actual availability by businesses.

UK online fears are melting away

According to Ofcom research UK concerns about internet privacy and security continue to decrease as more adults spend time online.

Republicans turn down proposal to protect jobseeker Facebook passwords

United States House representatives from the Republican party turned down an effort by Democrats to pass a law which protects employers from demanding access to their employees and jobseeker Facebook accounts.

Facebook warns investors on Yahoo! threat

Facebook admits that the Yahoo lawsuit against the company for patent infringement could have significantly negative impact on the company.

Facebook releases Zuckerberg’s emails to fight lawsuit

Legal counsel for Facebook asked courts to dismiss a claim against Facebook founder Mark Zuckerberg, by entrepreneur Paul Ceglia, who says he has rights to 50% of the social networking company.

Orange Business scores Aggreko global deal

Orange Business Services has teamed up with Aggreko, the world’s largest temporary power generation company, to provide managed IP VPN services.

Businesses say customer care No.1 reason they use social

A study by Virgin Media Business reveals that using social networking sites for customer service and engagement is now the top reason companies have a social presence, but many businesses choose to interact on only one or two sites.

Ecommerce continues to flourish in UK

The UK’s love affair with the internet shows no signs of slowing as UK online shoppers spent over £3,300 online last year.

Britons put two fingers up to London Underground Wi-Fi

News that Wi-Fi will be introduced to the London underground in time for the Olympics has been met with criticism by the majority of the British public.