All articles by Duncan Macrae
Duncan Macrae
New technology developed to aid the deployment of cloud contact centres
Transera’s technology separates media infrastructure from application functionality of contact centre software, which is said to reduce the time and cost to deploy new contact centres.
Customers are the casualties in cloud war
Survey highlights staggering failure rates across ‘tech giant’ IaaS implementations.
Oil industry supplier drives down costs with Advanced’s payroll system
Aberdeen-based Sparrows has seen its postal and stationery costs fall by £18,000 annually.
EU must ‘get tough’ on business energy efficiency
European Alliance to Save Energy members urge governments to focus climate and energy security policies on demand reduction.
Respect Network’s global private cloud launch marks privacy milestone
The private cloud offering is said to shift the balance of digital power and revenue to consumers.
Multimillion pound investment bolsters smart energy security
The cash boost will help deal with increasing cyber security challenges faced by smart energy companies and their customers.
Drones could recharge their batteries by perching on power lines like birds
The new technology could hugely benefit the development of delivery drones.
Why you might never know what companies are doing with your personal data
Four in 10 organisations obstruct access to our own data.
Accenture and Cloudera offer ‘empowering’ Data as a Platform
New alliance aims to provide enhanced data analytics for more informed real-time decision making.
Data analytics and football – the biggest show on Earth
Big data analytics is giving soccer teams a competitive edge at World Cup 2014.