All articles by Duncan Macrae

Duncan Macrae

The power of the ‘digital native’ increases

A third of consumers treated shoddily by customer service seek revenge online.

Is your poor security hygiene attracting scum?

Latest hack by the Syrian Electronic Army highlights need to improve password security.

Email encryption helps protect 600,000 Yorkshire residents

North Yorkshire County Council switches email encryption solution.

How tech is helping River Island to understand its customers

It can now gain a true understanding of how customers flow through its website and the purchase funnel.

BYOD ‘will be dead in three years’

CIOs ‘don’t have the balls’ to tackle the BYOD problem decisively.

Are you in danger of being attacked through a partner?

Robust authentication methods could thwart hackers trying to sneak in to your system.

Q&A: Is your company leaking data?

Duncan MacRae sits down with IT security company InfoWatch CEO and former Kaspersky Lab CEO, Natalya Kaspersky, to discuss the challenges of data leakage protection (DLP).

Arsenal FC chooses Huawei as Official Smartphone Provider

The deal will involve collaborative promotion and give the Chinese ICT firm access to the football club’s marketing database.

Zurich Airport improves operations with business intelligence

Switzerland’s top airport relies on QlikView to help optimise flight operations.

Beware of the enemy within

Companies must guard against insider threats.