All articles by Andrea Valentino
Andrea Valentino
Was VMware’s takeover by Broadcom a terrible mistake?
Since its acquisition by Broadcom, VMware has faced huge criticism from users. But beyond specific complaints around pricing and licensing, do Broadcom’s reforms make financial sense – and could it ultimately transform the virtualisation space more broadly?
Will AI customer service kill the call centre?
More and more companies are embracing AI customer service as an alternative to employing harried human call centre workers. Whether or not consumers are convinced it’s the right idea is another matter entirely.
On the way to $100k: Why is Bitcoin’s price surging and is this boom sustainable?
After a dramatic slump, the price of Bitcoin is hitting record highs. But how sustainable is this new peak, and how worried should investors be worried about yet another crash?
The fall of Atos: What went wrong? And what happens next?
With news that a planned rescue sale has collapsed, Atos’s future looks bleak. But beyond the headline drama, how did this jewel of French IT decline so fast – and how might failure impact the French state and beyond?