The four frameworks are: Customer Intimacy, Operational Efficiency, Product Leadership, and Strategic Enterprise Management.
Customer Intimacy helps organizations to implement management of the customer experience and relationship across all channels, product lines and geographies.
The Operational Efficiency Solution Framework is said to enable customers to establish real-time visibility into customer demand and fulfillment, supply chain collaboration, automated business processes and real-time analysis and optimization of key operational metrics.
Meanwhile, the Product Leadership and Strategic Enterprise Management frameworks enable the delivery of new products, and maximize current investments in systems, processes and people, respectively.
