According to Healthaxis, the new agreement extends HealthSCOPE’s relationship with Healthaxis by over two years through November, 2012, and adds new, incremental services. Healthaxis will deliver the additional services through its relationship with BPO Management Services, a provider of on-demand business process outsourcing.
BPO Management Services (BPOMS) will provide a full complement of services encompassing the hosting and management of HealthSCOPE’s server environment, including monitoring, support and maintenance of all related network components and desktop devices for all seven of its US office locations from the BPOMS full-service, 24/7/365 support center, said Healthaxis.
Joe Edwards, CEO of HealthSCOPE, said: We are delighted by the combined Healthaxis/BPOMS service offering as demonstrated by our significant contract commitment, and are looking forward to this new expanded relationship. We are a growing, innovative benefits administrator. Our focus is on delivering high quality service while helping large employers manage both the cost and administration of their healthplans. Having partners like Healthaxis and BPOMS support a significant part of our operational infrastructure helps us deliver the absolute best service of any benefits administrator in the country.
John Carradine, CEO of Healthaxis, said: The combined BPOMS/HAXS service offering will continue to generate enhanced value to our installed base of customers. Our customers are delighted by the additional services which BPOMS provides and this expanded relationship with HealthSCOPE validates our value proposition and demonstrates the cross-selling opportunities we expect to benefit from through this combination.
