EDS, an HP company has signed a five-year technology infrastructure and applications services agreement with Netherlands-based mobile telecommunications company Telfort, to help it in growing its business while improving quality and reducing operational costs.
Under the terms of the agreement, EDS will manage the development and operation of Telfort’s applications and infrastructure, amongst others to provide the company with improved agility and cost performance. As Telfort’s service integrator, EDS also will act as a single point of contact.
EDS said that it will provide applications management services for Telfort’s critical business software applications, including new customer care and billing services. It will also manage the underlying infrastructure, including the network and data centre, and provide service management and service desk services.
Marco Visser, chief executive officer of Telfort, said: “In order for Telfort to grow our business in the low-cost wireless segment, it is necessary to adopt a cost leadership strategy and become more efficient. By partnering with EDS, we will be able to streamline our organisation for efficiency, providing us the opportunity to focus on new areas for growth.”
Peter Overakker, vice president of General Western Europe at EDS, said: “With an adaptive infrastructure, Telfort can focus on its core business activities and continue to innovate with new products and services while maintaining a cost-efficient technology infrastructure.”
